Truvon logoTruvon

Pre-launch · For Shopify brands

Shipping exceptions,solved.Not just spotted.

Truvon detects delays, tells your customers before they ask, files the carrier claim, and prevents WISMO tickets — automatically.

Exception resolved

PKG #8421 → CHICAGO, IL

Delay detected14:02
Customer notified14:02
Carrier claim filed14:03
Tickets opened0
Proactive delay detectionAutomated carrier claimsZero WISMO ticketsShopify nativeCustomers told before they askProactive delay detectionAutomated carrier claimsZero WISMO ticketsShopify nativeCustomers told before they askProactive delay detectionAutomated carrier claimsZero WISMO ticketsShopify nativeCustomers told before they askProactive delay detectionAutomated carrier claimsZero WISMO ticketsShopify nativeCustomers told before they ask

01 — What you get

Outcomes, not another dashboard.

Proactive Alerts

We find issues before your customer asks.

Protect Revenue & Customer

Detects the problem, resolves it early and keeps the customer happy.

Save Time & Reduce Tickets

Focus on what needs action, not on chasing updates.

02 — Why Truvon

Every exception deserves more than an alert. Truvon detects the problem, investigates what happened, takes the right action, and drives it toward resolution.

Traditional workflow

Reactive · Manual
  1. 01Problem happens
  2. 02Customer notices
  3. 03Customer contacts support
  4. 04Team investigates
  5. 05Team resolves

Truvon workflow

Proactive · Automatic
  1. 01Problem happens
  2. 02Truvon detects it
  3. 03Investigates what happened
  4. 04Takes the right action
  5. 05Keeps the customer informed
  6. Escalates only when a human is actually needed

03 — Early access

Join the waitlist

We're onboarding a small group of Shopify brands first.